Two of our team members were presented with Long Service Award certificates this month.
Sharon, who is our Office manager and Lynda who is one of our housekeepers, both ladies have been a part of our team for 10 years, so congratulations to both and thank you for your continued dedication.
“I have told the manager and staff how very content and comfortable my brother was at St Michael's. In fact, I tell everyone I speak to!
With multiple health problems, he died peacefully in hospital on 22 February 2018. I cannot put into words how grateful I am that his last few months in the wonderful care of St Michael’s were as good as they possibly could be. All the staff I met at St Michael’s were very friendly and professional. They did everything to make my brother feel at home and one of the ‘family.’
As his only relative, living abroad and visiting just every few weeks, they maintained good communication and even managed to make me feel part of the ‘family’ too.
By expertly managing his health care, they took away my brother’s anxiety in relation to this. His trust in them, definitely went a long way to relieving the stress of his condition.
I feel so lucky to have found St Michael’s for my brother. He was a lovely chap and deserved the best. Thank you so much.”
Glyn PettitNovember, 2018
“Our mother was admitted to St Michael's in April 2018 for end of life care. During her stay our mother has received the highest quality care in beautiful surroundings, The decor of the room was of a high standard and also restful. Furniture was constantly being upgraded and all suitable equipment for my mother's support was available.
From the welcome by reception when checking in to signing out in mid-November they remained warm and friendly. Care staff, nursing staff, activity and domestics all gave 100% and made us feel part of their family. Nothing was too much trouble and our mother always looked beautiful, clean and rested when we arrived at any time unannounced.
Sadly our mother passed away in their care but it was only with the love and care given that made it a really special moment. Finally thanks to the management for giving our mother the care and dignity in her final months of life. Bless you all.”
Takanao ItoAugust, 2016
“We are very content with this care home. All of the staff are kind and caring people. The atmosphere is also very good. We can talk about anything to anybody. Thank you!! All in all, nothing to complain about regarding your services!! 10 out of 10!!”