Every Friday Lunch our ladies have taken to wearing a variety of hats during their lunchtime activity and continue to wear them whilst having their meal. Its lovely to see them with huge smiles on their faces when staff and visitors alike say how wonderful they look!
“My father-in-law was admitted to St Michael's Care in April 2017. He had very complex and sometimes very difficult needs but our worries soon evaporated with the professionalism and kindness of all the staff. Not only did the staff care for him with respect and dignity they also reassured and involved us with every step of his care and forward planning. I cannot stress enough the kindness and patience shown by the staff. Thank you.”
Cheryl PullingAugust, 2016
“During the two years I have been visiting I have found most of the staff including the nurses to be friendly and helpful. I have noticed on numerous occasions how short staffed the home can be. In spite of that, the staff tend to work it out amongst themselves. There is rarely tension between them. Everybody is well cared for and treated with immense dignity. Only on very few occasions have I heard the staff short tempered. I find that very impressive. Cleanliness is good. The rooms are shabby, the carpets equally so. The bedding is dreadful, old, discoloured, mismatched and ill-fitting. The food is exceptionally good. It is always served hot and well presented. Compliments to the chef. My friend's clothes are always clean but she sometimes smells of urine. Short staffed, I would blame for that. I must add that the positive comments far outweigh the negative ones. I am very happy with the love and care my friend receives. It pleases me that she is very fond of the staff.”
Daphne TilbeeSeptember, 2017
“I placed the most precious person to me in your care my mother. I was so worried no one could look after her like me! you all proved me wrong, the care you all provided was the best any one could wish for to me your all angels I just cannot thank you all enough for what you did at the time when my mother needed the special tender care at the end of her life.[. BLESS YOU, ALL.]
WHAT A FANTASTIC TEAM YOU ALL ARE”