On the 14th May 2019 at 2.30p.m. we will be holding a Free Interactive Information Session at St Michaels. It is for anybody is interested in learning more about this life changing condition. Please take a look at the poster for how to register your interest.
“Dad was very well looked after by all the staff and they were friendly to all dad's visitors. I was impressed by the cleanliness and decor of the home and that there were many attractive and smaller rooms where residents could take visitors. The Garden Room was lovely and dad was able to sit in the garden when the weather permitted. His own room was pleasant too. I thought it was a lovely place for dad to have respite care and he was happy being there. I don't know about the food, dad said he didn't eat much and it was bland.”
Margaret WoodAugust, 2018
“From the day I viewed St Michael's I was taken by the warm reception of the staff I met. I expressed the excellent feeling I had about the home to my sister who became a patient. She loved her stay there and still did til the night she died there. I have nothing but praise for all their caregiving. The staff, from cleaners to experienced nurses was absolutely wonderful.”
John KentMarch, 2017
“First initial contact is extremely important. I arrived unannounced close to lunch time and was greeted courteously. I asked if the home had any vacant rooms for my 97 year old mother and would it be possible to show me the room/s and other resident areas. I was politely advised that the duty nurse was just finishing a task and would dutifully assist my request shortly. I was asked if would like a cup of tea or coffee while waiting - an excellent welcome I thought. When the duty nurse appeared and after formal introduction, I was shown around the home and the different areas i.e. dining, lounge and garden etc. I was shown rooms that might be suit my mother should we elect to place her in St Michael's Care.
I asked several pertinent questions some were the number of staff on duty at night, frequency of staff training i.e. H & S, COSH, Fire Prevention etc. very satisfied.
My mother, now passed away, was happy and comfortable and was diligently cared for by the excellent staff. Thank you.”