“Mother has had dementia for over 10 years and came to St Michael's as a bedbound resident. The attention to her was top notch. All the family were very happy that we were able to get a place here for her. I know this is a business but all the staff were more like family - we shared laughter and tears with them.”
Shirley WellerMay, 2018
“Every member of staff at St Michael's has been very caring. They have tended my mother for four months and given her the peace she required before she passed away. They made her last few months very calm. The nurses, Carers, chefs, housekeepers, office and reception staff, and entertainers, (I hope I haven’t missed anyone) all listened to my mum and respected her wishes. Everyone always wanted to say hello to my mum and she always wanted to know how they were. St Michael's is an appropriate saint for all the ‘angels’ who work there. My mum loved to get to the library or garden room where she could sit with my dad. The staff all supported my dad as well during this very stressful time for him. (They have been together for 75 years.). Staff constantly checked that she was OK.
St Michael's is very warm and friendly. The perfect place. Thank you to you all for giving my mum so much.”
Cheryl HoldenMarch, 2018
“I have told the manager and staff how very content and comfortable my brother was at St Michael's. In fact, I tell everyone I speak to!
With multiple health problems, he died peacefully in hospital on 22 February 2018. I cannot put into words how grateful I am that his last few months in the wonderful care of St Michael’s were as good as they possibly could be. All the staff I met at St Michael’s were very friendly and professional. They did everything to make my brother feel at home and one of the ‘family.’
As his only relative, living abroad and visiting just every few weeks, they maintained good communication and even managed to make me feel part of the ‘family’ too.
By expertly managing his health care, they took away my brother’s anxiety in relation to this. His trust in them, definitely went a long way to relieving the stress of his condition.
I feel so lucky to have found St Michael’s for my brother. He was a lovely chap and deserved the best. Thank you so much.”