As Summer leaves us, and the season begins to changes, the mornings and late afternoons are becoming cooler & more Autumnal. What better way to relax in comfort than under a soft cosy blanket? That's' exactly what Izzi (from activities) and Jean decided to do whilst still enjoying the sunshine streaming into our Garden Room through the double doors.
“Excellent care all around. Nursing care extremely competent. My mother's health and wellbeing had improved after four weeks. Would recommend this care home.”
Takanao ItoAugust, 2016
“We are very content with this care home. All of the staff are kind and caring people. The atmosphere is also very good. We can talk about anything to anybody. Thank you!! All in all, nothing to complain about regarding your services!! 10 out of 10!!”
John KentMarch, 2017
“First initial contact is extremely important. I arrived unannounced close to lunch time and was greeted courteously. I asked if the home had any vacant rooms for my 97 year old mother and would it be possible to show me the room/s and other resident areas. I was politely advised that the duty nurse was just finishing a task and would dutifully assist my request shortly. I was asked if would like a cup of tea or coffee while waiting - an excellent welcome I thought. When the duty nurse appeared and after formal introduction, I was shown around the home and the different areas i.e. dining, lounge and garden etc. I was shown rooms that might be suit my mother should we elect to place her in St Michael's Care.
I asked several pertinent questions some were the number of staff on duty at night, frequency of staff training i.e. H & S, COSH, Fire Prevention etc. very satisfied.
My mother, now passed away, was happy and comfortable and was diligently cared for by the excellent staff. Thank you.”