For the last few months we have had jigsaw puzzles dotted around the home. They have been a great conversation piece, especially with families. If you see a puzzle around the home when you visit feel free to stop awhile and place some pieces. Peter loves a puzzle, he has brought many in from home for us and this one was his toughest yet, but after weeks of patience and determination he managed to complete it.
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Edward Oatley MBEAugust, 2017

“These are quotes from a letter I sent to St Michael's Care last week after my mother aged 103 died after having spent 6 years in the home.
"You have allowed and enjoyed mum expressing her personality, she has felt totally at home, she felt at ease with whoever was with her she has been able to express her thoughts and views as you made her feel "at home" with all of you."
"Thank you for enjoying her, encouraging her to do her washing, enjoying her moans and laughing and joking with her. You helped all of us understand the needs of the elderly."
"She constantly said how happy she was with all of you. We could go on and on and that is your strength. We will miss her, you will miss her but her memory is there for all of us."”

John WilliamsonMay, 2019

“The support and care that my mother has been provided over a 5 month period has been amazing. The friendship of the staff provided was second to none as was their patience with my calls checking up on Mum. The consideration given to medical and palliative support was always well informed. I never had any doubts that Mum was being looked after professionally in a well-provided environment.

I have marked the section 'Management' as 'Good' - the ward supervision, alerts of health deterioration, and administration of care, food, drink, cleaning and activities was excellent, but in my 5 months association with St Michaels, I had no contact to assess the home's 'Management', perhaps because the NHS was the funding provider. So neither can I rate 'Value for Money'.

I would want to thank many by name but this site asks me not to do so. The personal service Mum and my family received made the end of her life calm, enjoyable, pain-free, and dignified in every way that was possible.”

Christopher RandallDecember, 2018

“Excellent care all around. Nursing care extremely competent. My mother's health and wellbeing had improved after four weeks. Would recommend this care home.”