We would like to say a big thank you to Katharine and Richard from ‘Blend-For Everyone Who Loves to Sing’. They walked our corridors singing Christmas carols yesterday afternoon making sure that all of our residents get to enjoy Christmas. Thank you & Merry Christmas from everyone at St Michaels.
“My mother was under your care between Dec 2018 - March 2019.
The staff were on the whole very good and treated my mother with dignity and kindness. Unfortunately, the staff did not know my real mother's personality because it was affected by a terrible brain tumour. Thank you to everyone that cared for my mum and now she is at peace away from all her suffering.”
John KentMarch, 2017
“First initial contact is extremely important. I arrived unannounced close to lunch time and was greeted courteously. I asked if the home had any vacant rooms for my 97 year old mother and would it be possible to show me the room/s and other resident areas. I was politely advised that the duty nurse was just finishing a task and would dutifully assist my request shortly. I was asked if would like a cup of tea or coffee while waiting - an excellent welcome I thought. When the duty nurse appeared and after formal introduction, I was shown around the home and the different areas i.e. dining, lounge and garden etc. I was shown rooms that might be suit my mother should we elect to place her in St Michael's Care.
I asked several pertinent questions some were the number of staff on duty at night, frequency of staff training i.e. H & S, COSH, Fire Prevention etc. very satisfied.
My mother, now passed away, was happy and comfortable and was diligently cared for by the excellent staff. Thank you.”
Melodie ChanningMay, 2019
“The end of life care my mother received was excellent, the staff are caring and treated the whole family with dignity during the last weeks of my mother's life. I would highly recommend this amazing nursing home and cannot say anything else but "thank you" for everything.”