“I cannot rate this care home any higher than excellent. Both my parents were residents and the care, dignity and personal care was outstanding. As a family we were very pleased we used St Michael's as it was incredibly comforting knowing that we had made the right decision to use St Michael's. The personal touch of the treatment both my parents received was amazing and the way the family was treated was incredible. The staff were outstanding and so thoughtful at all times. I cannot say thank you enough for everything they did. The building was so clean and immaculate, you did not feel you were in a care home, more like a hotel. Thank you again.”
John WilliamsonMay, 2019
“The support and care that my mother has been provided over a 5 month period has been amazing. The friendship of the staff provided was second to none as was their patience with my calls checking up on Mum. The consideration given to medical and palliative support was always well informed. I never had any doubts that Mum was being looked after professionally in a well-provided environment.
I have marked the section 'Management' as 'Good' - the ward supervision, alerts of health deterioration, and administration of care, food, drink, cleaning and activities was excellent, but in my 5 months association with St Michaels, I had no contact to assess the home's 'Management', perhaps because the NHS was the funding provider. So neither can I rate 'Value for Money'.
I would want to thank many by name but this site asks me not to do so. The personal service Mum and my family received made the end of her life calm, enjoyable, pain-free, and dignified in every way that was possible.”
Carol CookMarch, 2019
“My mum went into St Michael's Care for end of life care. The staff and home is just amazing and can't thank them enough for what they did for my mum, nothing was too much trouble. The care my mum received and the support to me was first class at such a painful time.”