“My mum went into St Michael's Care for end of life care. The staff and home is just amazing and can't thank them enough for what they did for my mum, nothing was too much trouble. The care my mum received and the support to me was first class at such a painful time.”
Margaret BrooksNovember, 2018
“St Michael's Care gave the very best care to my friend. The home is so clean and has caring staff, cannot praise the home enough.”
John KentMarch, 2017
“First initial contact is extremely important. I arrived unannounced close to lunch time and was greeted courteously. I asked if the home had any vacant rooms for my 97 year old mother and would it be possible to show me the room/s and other resident areas. I was politely advised that the duty nurse was just finishing a task and would dutifully assist my request shortly. I was asked if would like a cup of tea or coffee while waiting - an excellent welcome I thought. When the duty nurse appeared and after formal introduction, I was shown around the home and the different areas i.e. dining, lounge and garden etc. I was shown rooms that might be suit my mother should we elect to place her in St Michael's Care.
I asked several pertinent questions some were the number of staff on duty at night, frequency of staff training i.e. H & S, COSH, Fire Prevention etc. very satisfied.
My mother, now passed away, was happy and comfortable and was diligently cared for by the excellent staff. Thank you.”