“My step mother was admitted to St Michael's after a 10-week spell in the Hospital. She had previously been in a residential home.
We were very anxious as one hears such horror stories about some nursing homes, but our fears were soon put to rest. From the reception staff to the cleaners, carers and nurses they are, without exception, wonderful. Sadly she was very frail when she arrived and was only there for six weeks before she passed away. The care she received for the last part of her life was, without a doubt, the best she could have received anywhere. Our heartfelt thanks to all concerned.”
Edward Oatley MBEAugust, 2017
“These are quotes from a letter I sent to St Michael's Care last week after my mother aged 103 died after having spent 6 years in the home.
"You have allowed and enjoyed mum expressing her personality, she has felt totally at home, she felt at ease with whoever was with her she has been able to express her thoughts and views as you made her feel "at home" with all of you."
"Thank you for enjoying her, encouraging her to do her washing, enjoying her moans and laughing and joking with her. You helped all of us understand the needs of the elderly."
"She constantly said how happy she was with all of you. We could go on and on and that is your strength. We will miss her, you will miss her but her memory is there for all of us."”
Ian WebsterJanuary, 2019
“I cannot rate this care home any higher than excellent. Both my parents were residents and the care, dignity and personal care was outstanding. As a family we were very pleased we used St Michael's as it was incredibly comforting knowing that we had made the right decision to use St Michael's. The personal touch of the treatment both my parents received was amazing and the way the family was treated was incredible. The staff were outstanding and so thoughtful at all times. I cannot say thank you enough for everything they did. The building was so clean and immaculate, you did not feel you were in a care home, more like a hotel. Thank you again.”