“I am very impressed with the level of care my husband is receiving. He arrived from a previous care home and was rather neglected. He is now being cared for and it is the best it can be. I can now relax and not worry. The staff are friendly and professional.”
Eric OkoloJanuary, 2018
“In November 2015 my mother had a serious stroke which left her speechless, immobile and unable to swallow. She spent the next year and half in four different hospitals making a slow recovery. On discharge, she was placed in an interim care home and from there I was extremely fortunate to obtain for her a placement at St Michael's. Since her arrival in July 2017 she has made a quantum improvement both physically and psychologically. Because of the interactive nature of the environment, together with the level of care and respect gladly given by staff, I see she has turned a new chapter in her life which is now more fruitful and engaging. Thank you all for your continued commitment.”
Edward Oatley MBEAugust, 2017
“These are quotes from a letter I sent to St Michael's Care last week after my mother aged 103 died after having spent 6 years in the home.
"You have allowed and enjoyed mum expressing her personality, she has felt totally at home, she felt at ease with whoever was with her she has been able to express her thoughts and views as you made her feel "at home" with all of you."
"Thank you for enjoying her, encouraging her to do her washing, enjoying her moans and laughing and joking with her. You helped all of us understand the needs of the elderly."
"She constantly said how happy she was with all of you. We could go on and on and that is your strength. We will miss her, you will miss her but her memory is there for all of us."”