On Thursday 2nd March we held a coffee morning for our residents to raise awareness and money for Dementia uk, a charity helping those families living with Dementia. The tea flowed and the cakes disappeared, laughter and conversation could be heard from those gathered around the tables. Once again out came the linen and China, encouraging reminiscing and story telling. Councillor Roy Nightingale from Westgate-on-sea Town Council came along and chatted to residents about music, holidays and memories. Welcome to the St Michael's family Roy, we hope you will visit again soon.
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Cheryl PullingAugust, 2016

“During the two years I have been visiting I have found most of the staff including the nurses to be friendly and helpful. I have noticed on numerous occasions how short staffed the home can be. In spite of that, the staff tend to work it out amongst themselves. There is rarely tension between them. Everybody is well cared for and treated with immense dignity. Only on very few occasions have I heard the staff short tempered. I find that very impressive. Cleanliness is good. The rooms are shabby, the carpets equally so. The bedding is dreadful, old, discoloured, mismatched and ill-fitting. The food is exceptionally good. It is always served hot and well presented. Compliments to the chef. My friend's clothes are always clean but she sometimes smells of urine. Short staffed, I would blame for that. I must add that the positive comments far outweigh the negative ones. I am very happy with the love and care my friend receives. It pleases me that she is very fond of the staff.”

Cheryl HoldenMarch, 2018

“I have told the manager and staff how very content and comfortable my brother was at St Michael's. In fact, I tell everyone I speak to!
With multiple health problems, he died peacefully in hospital on 22 February 2018. I cannot put into words how grateful I am that his last few months in the wonderful care of St Michael’s were as good as they possibly could be. All the staff I met at St Michael’s were very friendly and professional. They did everything to make my brother feel at home and one of the ‘family.’
As his only relative, living abroad and visiting just every few weeks, they maintained good communication and even managed to make me feel part of the ‘family’ too.
By expertly managing his health care, they took away my brother’s anxiety in relation to this. His trust in them, definitely went a long way to relieving the stress of his condition.

I feel so lucky to have found St Michael’s for my brother. He was a lovely chap and deserved the best. Thank you so much.”

Eric OkoloJanuary, 2018

“In November 2015 my mother had a serious stroke which left her speechless, immobile and unable to swallow. She spent the next year and half in four different hospitals making a slow recovery. On discharge, she was placed in an interim care home and from there I was extremely fortunate to obtain for her a placement at St Michael's. Since her arrival in July 2017 she has made a quantum improvement both physically and psychologically. Because of the interactive nature of the environment, together with the level of care and respect gladly given by staff, I see she has turned a new chapter in her life which is now more fruitful and engaging. Thank you all for your continued commitment.”