“I couldn't wish for better care. Staff treat my husband as a friend and not just another patient.
Always there for me with support when needed.”
John WilliamsonMay, 2019
“The support and care that my mother has been provided over a 5 month period has been amazing. The friendship of the staff provided was second to none as was their patience with my calls checking up on Mum. The consideration given to medical and palliative support was always well informed. I never had any doubts that Mum was being looked after professionally in a well-provided environment.
I have marked the section 'Management' as 'Good' - the ward supervision, alerts of health deterioration, and administration of care, food, drink, cleaning and activities was excellent, but in my 5 months association with St Michaels, I had no contact to assess the home's 'Management', perhaps because the NHS was the funding provider. So neither can I rate 'Value for Money'.
I would want to thank many by name but this site asks me not to do so. The personal service Mum and my family received made the end of her life calm, enjoyable, pain-free, and dignified in every way that was possible.”
Christine MearsMarch, 2017
“I am very impressed with the level of care my husband is receiving. He arrived from a previous care home and was rather neglected. He is now being cared for and it is the best it can be. I can now relax and not worry. The staff are friendly and professional.”