Thank You!

Monday 20th April, 2020

St Michaels would just like to say Thank You to all our wonderful staff in every department. Your continued support and dedication is not going unnoticed! Emails and messages are being received daily from residents families and friends to say how grateful and amazing they think you all are. You are a truly wonderful bunch!
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Margaret BrooksNovember, 2018

“St Michael's Care gave the very best care to my friend. The home is so clean and has caring staff, cannot praise the home enough.”

John WilliamsonMay, 2019

“The support and care that my mother has been provided over a 5 month period has been amazing. The friendship of the staff provided was second to none as was their patience with my calls checking up on Mum. The consideration given to medical and palliative support was always well informed. I never had any doubts that Mum was being looked after professionally in a well-provided environment.

I have marked the section 'Management' as 'Good' - the ward supervision, alerts of health deterioration, and administration of care, food, drink, cleaning and activities was excellent, but in my 5 months association with St Michaels, I had no contact to assess the home's 'Management', perhaps because the NHS was the funding provider. So neither can I rate 'Value for Money'.

I would want to thank many by name but this site asks me not to do so. The personal service Mum and my family received made the end of her life calm, enjoyable, pain-free, and dignified in every way that was possible.”

Ian LycettMarch, 2019

“My mother was under your care between Dec 2018 - March 2019.
The staff were on the whole very good and treated my mother with dignity and kindness. Unfortunately, the staff did not know my real mother's personality because it was affected by a terrible brain tumour. Thank you to everyone that cared for my mum and now she is at peace away from all her suffering.”