“My step mother was admitted to St Michael's after a 10-week spell in the Hospital. She had previously been in a residential home.
We were very anxious as one hears such horror stories about some nursing homes, but our fears were soon put to rest. From the reception staff to the cleaners, carers and nurses they are, without exception, wonderful. Sadly she was very frail when she arrived and was only there for six weeks before she passed away. The care she received for the last part of her life was, without a doubt, the best she could have received anywhere. Our heartfelt thanks to all concerned.”
Glyn PettitNovember, 2018
“Our mother was admitted to St Michael's in April 2018 for end of life care. During her stay our mother has received the highest quality care in beautiful surroundings, The decor of the room was of a high standard and also restful. Furniture was constantly being upgraded and all suitable equipment for my mother's support was available.
From the welcome by reception when checking in to signing out in mid-November they remained warm and friendly. Care staff, nursing staff, activity and domestics all gave 100% and made us feel part of their family. Nothing was too much trouble and our mother always looked beautiful, clean and rested when we arrived at any time unannounced.
Sadly our mother passed away in their care but it was only with the love and care given that made it a really special moment. Finally thanks to the management for giving our mother the care and dignity in her final months of life. Bless you all.”
Ian LycettMarch, 2019
“My mother was under your care between Dec 2018 - March 2019.
The staff were on the whole very good and treated my mother with dignity and kindness. Unfortunately, the staff did not know my real mother's personality because it was affected by a terrible brain tumour. Thank you to everyone that cared for my mum and now she is at peace away from all her suffering.”