“These are quotes from a letter I sent to St Michael's Care last week after my mother aged 103 died after having spent 6 years in the home.
"You have allowed and enjoyed mum expressing her personality, she has felt totally at home, she felt at ease with whoever was with her she has been able to express her thoughts and views as you made her feel "at home" with all of you."
"Thank you for enjoying her, encouraging her to do her washing, enjoying her moans and laughing and joking with her. You helped all of us understand the needs of the elderly."
"She constantly said how happy she was with all of you. We could go on and on and that is your strength. We will miss her, you will miss her but her memory is there for all of us."”
Peter PhillipsAugust, 2018
“Mum was living in St Michaels for just short of five years.
During her time there she received a very good standard of care.
The home was cleaned to a high standard.
The staff from top to tail showed respect whilst being cheerful and considerate.
Well done all.”
Margaret WoodAugust, 2018
“From the day I viewed St Michael's I was taken by the warm reception of the staff I met. I expressed the excellent feeling I had about the home to my sister who became a patient. She loved her stay there and still did til the night she died there. I have nothing but praise for all their caregiving. The staff, from cleaners to experienced nurses was absolutely wonderful.”