Pat enjoying a WhatsApp video call to her daughter.
Debra KingDecember, 2016
“Mum has been there two years after stroke in 2012. My mother was really active before her stroke. I never wanted to put my mum in a nursing home, but being disabled myself doing all we could as a family at home. First few years caring for her at home we had no option in the end and put her in a nursing home. She needed 24 hr care. Has taken a few changes to find the right one, but we have finally found it. Carers are really good with her and concerns you may have. The manager is really helpful. There are always problems when relatives adapt to living in a nursing home big change for them. Staff and management have done best to make mum feel at home. Problems fixed no problem, they are used to caring for the elderly they now, want works best for the peace of mind of our loved ones, advise, help make decisions. Makes loved one's worries go away. Daily cleaning happy in their environment my mother is happy there & calls it home dining room, tv lounge garden party's entertainment. Good food living room seafront is so close. beach cafe ice cream, pub high street”
John WilliamsonMay, 2019
“The support and care that my mother has been provided over a 5 month period has been amazing. The friendship of the staff provided was second to none as was their patience with my calls checking up on Mum. The consideration given to medical and palliative support was always well informed. I never had any doubts that Mum was being looked after professionally in a well-provided environment.
I have marked the section 'Management' as 'Good' - the ward supervision, alerts of health deterioration, and administration of care, food, drink, cleaning and activities was excellent, but in my 5 months association with St Michaels, I had no contact to assess the home's 'Management', perhaps because the NHS was the funding provider. So neither can I rate 'Value for Money'.
I would want to thank many by name but this site asks me not to do so. The personal service Mum and my family received made the end of her life calm, enjoyable, pain-free, and dignified in every way that was possible.”
Margaret WoodAugust, 2018
“From the day I viewed St Michael's I was taken by the warm reception of the staff I met. I expressed the excellent feeling I had about the home to my sister who became a patient. She loved her stay there and still did til the night she died there. I have nothing but praise for all their caregiving. The staff, from cleaners to experienced nurses was absolutely wonderful.”