“These are quotes from a letter I sent to St Michael's Care last week after my mother aged 103 died after having spent 6 years in the home.
"You have allowed and enjoyed mum expressing her personality, she has felt totally at home, she felt at ease with whoever was with her she has been able to express her thoughts and views as you made her feel "at home" with all of you."
"Thank you for enjoying her, encouraging her to do her washing, enjoying her moans and laughing and joking with her. You helped all of us understand the needs of the elderly."
"She constantly said how happy she was with all of you. We could go on and on and that is your strength. We will miss her, you will miss her but her memory is there for all of us."”
Sarah SteedJuly, 2017
“I would like to comment on this wonderful home on behalf of my family.
My dear brother was admitted to the home in May suffering with terminal cancer. Obviously a very sad, difficult time for everyone but from the day he arrived he settled in and relaxed. He was treated with kindness and understanding and all the staff, nursing and care assistants were wonderful.
My brother had severe learning disabilities and so wasn't able to communicate fully with the staff but they went out of their way to get to know him and to understand his needs. They respected his dignity and privacy at all times and made sure he was comfortable and cared for.
As the family, we were always made so very welcome, anytime day or night.
The home itself is a beautiful building which has been well looked after and is clean and welcoming. The rooms are lovely, with character and very good facilities.
The gardens are beautiful.
Thank you to everyone who helped and cared for my dear brother so well.”
Irene BossJanuary, 2019
“I couldn't wish for better care. Staff treat my husband as a friend and not just another patient.
Always there for me with support when needed.”