“Every member of staff at St Michael's has been very caring. They have tended my mother for four months and given her the peace she required before she passed away. They made her last few months very calm. The nurses, Carers, chefs, housekeepers, office and reception staff, and entertainers, (I hope I haven’t missed anyone) all listened to my mum and respected her wishes. Everyone always wanted to say hello to my mum and she always wanted to know how they were. St Michael's is an appropriate saint for all the ‘angels’ who work there. My mum loved to get to the library or garden room where she could sit with my dad. The staff all supported my dad as well during this very stressful time for him. (They have been together for 75 years.). Staff constantly checked that she was OK.
St Michael's is very warm and friendly. The perfect place. Thank you to you all for giving my mum so much.”
Debra KingDecember, 2016
“Mum has been there two years after stroke in 2012. My mother was really active before her stroke. I never wanted to put my mum in a nursing home, but being disabled myself doing all we could as a family at home. First few years caring for her at home we had no option in the end and put her in a nursing home. She needed 24 hr care. Has taken a few changes to find the right one, but we have finally found it. Carers are really good with her and concerns you may have. The manager is really helpful. There are always problems when relatives adapt to living in a nursing home big change for them. Staff and management have done best to make mum feel at home. Problems fixed no problem, they are used to caring for the elderly they now, want works best for the peace of mind of our loved ones, advise, help make decisions. Makes loved one's worries go away. Daily cleaning happy in their environment my mother is happy there & calls it home dining room, tv lounge garden party's entertainment. Good food living room seafront is so close. beach cafe ice cream, pub high street”
Sally Kay WellsNovember, 2016
“My mum had been at St Michael's for just over two years. We found the carers/nurses and other staff very kind and helpful throughout her stay. She very sadly recently passed away and everyone was so kind to us which is why we are completing this review to say a "Big thank you" once again to them all. My mum was very much loved and cared for always.”