Jack enjoying a visit with her good friend yesterday afternoon.
Kerry JohnsonMay, 2018
“My Stepdad was very happy in St Michaels, all the staff are lovely, he was very ill and they made him comfortable, clean and alway they listened to his needs. A lovely care home, I highly recommend it.”
Patrick CouchFebruary, 2019
“My mother was admitted for respite care and stayed for another six weeks. The staff quickly got to know her likes and dislikes and managed her path to good health with humour and great patience. Mum was encouraged to participate in the many activities, which meant that for the first time in many years she was socialising. Her medical treatment was properly maintained and whenever I visited her she was clean and well groomed. St Michael's care does exactly that, care! Thank you.”
John KentMarch, 2017
“First initial contact is extremely important. I arrived unannounced close to lunch time and was greeted courteously. I asked if the home had any vacant rooms for my 97 year old mother and would it be possible to show me the room/s and other resident areas. I was politely advised that the duty nurse was just finishing a task and would dutifully assist my request shortly. I was asked if would like a cup of tea or coffee while waiting - an excellent welcome I thought. When the duty nurse appeared and after formal introduction, I was shown around the home and the different areas i.e. dining, lounge and garden etc. I was shown rooms that might be suit my mother should we elect to place her in St Michael's Care.
I asked several pertinent questions some were the number of staff on duty at night, frequency of staff training i.e. H & S, COSH, Fire Prevention etc. very satisfied.
My mother, now passed away, was happy and comfortable and was diligently cared for by the excellent staff. Thank you.”