“I have told the manager and staff how very content and comfortable my brother was at St Michael's. In fact, I tell everyone I speak to!
With multiple health problems, he died peacefully in hospital on 22 February 2018. I cannot put into words how grateful I am that his last few months in the wonderful care of St Michael’s were as good as they possibly could be. All the staff I met at St Michael’s were very friendly and professional. They did everything to make my brother feel at home and one of the ‘family.’
As his only relative, living abroad and visiting just every few weeks, they maintained good communication and even managed to make me feel part of the ‘family’ too.
By expertly managing his health care, they took away my brother’s anxiety in relation to this. His trust in them, definitely went a long way to relieving the stress of his condition.
I feel so lucky to have found St Michael’s for my brother. He was a lovely chap and deserved the best. Thank you so much.”
John WilliamsonMay, 2019
“The support and care that my mother has been provided over a 5 month period has been amazing. The friendship of the staff provided was second to none as was their patience with my calls checking up on Mum. The consideration given to medical and palliative support was always well informed. I never had any doubts that Mum was being looked after professionally in a well-provided environment.
I have marked the section 'Management' as 'Good' - the ward supervision, alerts of health deterioration, and administration of care, food, drink, cleaning and activities was excellent, but in my 5 months association with St Michaels, I had no contact to assess the home's 'Management', perhaps because the NHS was the funding provider. So neither can I rate 'Value for Money'.
I would want to thank many by name but this site asks me not to do so. The personal service Mum and my family received made the end of her life calm, enjoyable, pain-free, and dignified in every way that was possible.”
Daphne TilbeeSeptember, 2017
“I placed the most precious person to me in your care my mother. I was so worried no one could look after her like me! you all proved me wrong, the care you all provided was the best any one could wish for to me your all angels I just cannot thank you all enough for what you did at the time when my mother needed the special tender care at the end of her life.[. BLESS YOU, ALL.]
WHAT A FANTASTIC TEAM YOU ALL ARE”