John & Angie Entertain

Tuesday 12th December, 2017

A mini Christmas party with John & Angie, complete with hats & silly glasses.

As always John & Angie entertained residents and families with music, singing and conversations. Residents danced in their chairs, sang Christmas songs and some even enjoyed a quick jig with Angie.

The Garden room was filled with Christmas cheer and yet more mince pies!!!
Many thanks to John & Angie who entertain us regularly throughout the year.
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John KentMarch, 2017

“First initial contact is extremely important. I arrived unannounced close to lunch time and was greeted courteously. I asked if the home had any vacant rooms for my 97 year old mother and would it be possible to show me the room/s and other resident areas. I was politely advised that the duty nurse was just finishing a task and would dutifully assist my request shortly. I was asked if would like a cup of tea or coffee while waiting - an excellent welcome I thought. When the duty nurse appeared and after formal introduction, I was shown around the home and the different areas i.e. dining, lounge and garden etc. I was shown rooms that might be suit my mother should we elect to place her in St Michael's Care.
I asked several pertinent questions some were the number of staff on duty at night, frequency of staff training i.e. H & S, COSH, Fire Prevention etc. very satisfied.
My mother, now passed away, was happy and comfortable and was diligently cared for by the excellent staff. Thank you.”

Peter PhillipsAugust, 2018

“Mum was living in St Michaels for just short of five years.
During her time there she received a very good standard of care.
The home was cleaned to a high standard.
The staff from top to tail showed respect whilst being cheerful and considerate.
Thank you.
Well done all.”

Ian LycettMarch, 2019

“My mother was under your care between Dec 2018 - March 2019.
The staff were on the whole very good and treated my mother with dignity and kindness. Unfortunately, the staff did not know my real mother's personality because it was affected by a terrible brain tumour. Thank you to everyone that cared for my mum and now she is at peace away from all her suffering.”