"What a Wonderful Time of the Year"

The rooms sparkled with decorations and lights, Christmas tinsel curtains hung at the doors Elves appeared everywhere, both ornamental & real - Thank you to Mandy & Charlotte for dressing up for the afternoon-. The smell of warm mince pies  and Christmas cake along with Mulled wine filled the air.
Tinsel & Star the Reindeer were happily grazing in the garden, allowing people to stroke them in return for a carrot or two. Residents and guest became notably calmer and quieter around the reindeer, proving yet again the value of animal therapy and how we promote it at St Michael's.
The Garden Room filled up quickly with residents, staff and guests and before long it was standing room only, with a queue forming down the corridor!
The dining room was also full of people enjoying the food and drink. Our band "Adrian and the Snowmen" played all afternoon, everyone enjoying their wonderful music, such talented musicians, these gentlemen played for us at a Jazz party back in February and will certainly be back in 2018.
We had a surprise visit from Piggybank Nursery, fifteen 2-3 year olds visiting the reindeer then singing songs for us. The children and their teachers stayed fro some time as they were all feeling comfortable in the surroundings and having such a good time with residents and families, so comfortable in fact that some of them fell asleep!! They left clutching their present a selection box from us, with a promise from the nursery owner that we would definitely link up and arrange regular visits - a nursery afternoon in the Garden Room with children and residents.
The afternoon went so quickly, lots of laughter, singing dancing and party games. It was indeed a wonderful time of the year, seeing everyone gathered together having fun.

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Cheryl PullingAugust, 2016

“During the two years I have been visiting I have found most of the staff including the nurses to be friendly and helpful. I have noticed on numerous occasions how short staffed the home can be. In spite of that, the staff tend to work it out amongst themselves. There is rarely tension between them. Everybody is well cared for and treated with immense dignity. Only on very few occasions have I heard the staff short tempered. I find that very impressive. Cleanliness is good. The rooms are shabby, the carpets equally so. The bedding is dreadful, old, discoloured, mismatched and ill-fitting. The food is exceptionally good. It is always served hot and well presented. Compliments to the chef. My friend's clothes are always clean but she sometimes smells of urine. Short staffed, I would blame for that. I must add that the positive comments far outweigh the negative ones. I am very happy with the love and care my friend receives. It pleases me that she is very fond of the staff.”

Ian LycettMarch, 2019

“My mother was under your care between Dec 2018 - March 2019.
The staff were on the whole very good and treated my mother with dignity and kindness. Unfortunately, the staff did not know my real mother's personality because it was affected by a terrible brain tumour. Thank you to everyone that cared for my mum and now she is at peace away from all her suffering.”

Patrick CouchFebruary, 2019

“My mother was admitted for respite care and stayed for another six weeks. The staff quickly got to know her likes and dislikes and managed her path to good health with humour and great patience. Mum was encouraged to participate in the many activities, which meant that for the first time in many years she was socialising. Her medical treatment was properly maintained and whenever I visited her she was clean and well groomed. St Michael's care does exactly that, care! Thank you.”