"What a Wonderful Time of the Year"

The rooms sparkled with decorations and lights, Christmas tinsel curtains hung at the doors Elves appeared everywhere, both ornamental & real - Thank you to Mandy & Charlotte for dressing up for the afternoon-. The smell of warm mince pies and Christmas cake along with Mulled wine filled the air.
Tinsel & Star the Reindeer were happily grazing in the garden, allowing people to stroke them in return for a carrot or two. Residents and guest became notably calmer and quieter around the reindeer, proving yet again the value of animal therapy and how we promote it at St Michael's.
The Garden Room filled up quickly with residents, staff and guests and before long it was standing room only, with a queue forming down the corridor!
The dining room was also full of people enjoying the food and drink. Our band "Adrian and the Snowmen" played all afternoon, everyone enjoying their wonderful music, such talented musicians, these gentlemen played for us at a Jazz party back in February and will certainly be back in 2018.
We had a surprise visit from Piggybank Nursery, fifteen 2-3 year olds visiting the reindeer then singing songs for us. The children and their teachers stayed fro some time as they were all feeling comfortable in the surroundings and having such a good time with residents and families, so comfortable in fact that some of them fell asleep!! They left clutching their present a selection box from us, with a promise from the nursery owner that we would definitely link up and arrange regular visits - a nursery afternoon in the Garden Room with children and residents.
The afternoon went so quickly, lots of laughter, singing dancing and party games. It was indeed a wonderful time of the year, seeing everyone gathered together having fun.

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Sally Kay WellsNovember, 2016

“My mum had been at St Michael's for just over two years. We found the carers/nurses and other staff very kind and helpful throughout her stay. She very sadly recently passed away and everyone was so kind to us which is why we are completing this review to say a "Big thank you" once again to them all. My mum was very much loved and cared for always.”

John KentMarch, 2017

“First initial contact is extremely important. I arrived unannounced close to lunch time and was greeted courteously. I asked if the home had any vacant rooms for my 97 year old mother and would it be possible to show me the room/s and other resident areas. I was politely advised that the duty nurse was just finishing a task and would dutifully assist my request shortly. I was asked if would like a cup of tea or coffee while waiting - an excellent welcome I thought. When the duty nurse appeared and after formal introduction, I was shown around the home and the different areas i.e. dining, lounge and garden etc. I was shown rooms that might be suit my mother should we elect to place her in St Michael's Care.
I asked several pertinent questions some were the number of staff on duty at night, frequency of staff training i.e. H & S, COSH, Fire Prevention etc. very satisfied.
My mother, now passed away, was happy and comfortable and was diligently cared for by the excellent staff. Thank you.”

Yasmin SmithMarch, 2017

“My husband had been at St Michael's Care, nursing home for six months. In all the months he was there, I found the nurses and carers very kind, caring and professional.
I was thoroughly impressed with the standard of care provided by everyone.
Towards the end of my husband's life, not only were they looking after my husband with dignity and kindness but they were supporting me as well.
My big thank you to everyone a St Michael's care.”