On Monday 23rd April we held a party celebrating the English patron Saint, St George.
Residents, families, friends and staff sang along with Darren, one of our regular entertainers, it only took a short while for everyone to begin, chatting, laughing socialising and interacting with each other.
Together, we all celebrated St George and the best of England, including our culture, history, achievements and talent.
Afternoon tea was included with cake and ice-cream.
It was an very enjoyable, uplifting afternoon for
“First initial contact is extremely important. I arrived unannounced close to lunch time and was greeted courteously. I asked if the home had any vacant rooms for my 97 year old mother and would it be possible to show me the room/s and other resident areas. I was politely advised that the duty nurse was just finishing a task and would dutifully assist my request shortly. I was asked if would like a cup of tea or coffee while waiting - an excellent welcome I thought. When the duty nurse appeared and after formal introduction, I was shown around the home and the different areas i.e. dining, lounge and garden etc. I was shown rooms that might be suit my mother should we elect to place her in St Michael's Care.
I asked several pertinent questions some were the number of staff on duty at night, frequency of staff training i.e. H & S, COSH, Fire Prevention etc. very satisfied.
My mother, now passed away, was happy and comfortable and was diligently cared for by the excellent staff. Thank you.”
Patrick CouchFebruary, 2019
“My mother was admitted for respite care and stayed for another six weeks. The staff quickly got to know her likes and dislikes and managed her path to good health with humour and great patience. Mum was encouraged to participate in the many activities, which meant that for the first time in many years she was socialising. Her medical treatment was properly maintained and whenever I visited her she was clean and well groomed. St Michael's care does exactly that, care! Thank you.”
Ian WebsterJanuary, 2019
“I cannot rate this care home any higher than excellent. Both my parents were residents and the care, dignity and personal care was outstanding. As a family we were very pleased we used St Michael's as it was incredibly comforting knowing that we had made the right decision to use St Michael's. The personal touch of the treatment both my parents received was amazing and the way the family was treated was incredible. The staff were outstanding and so thoughtful at all times. I cannot say thank you enough for everything they did. The building was so clean and immaculate, you did not feel you were in a care home, more like a hotel. Thank you again.”