The return visit was a huge success. The arrival of Percy Powell Cotton's travel trunk caused excitement and anticipation in the Garden Room. The treasures emerged from the trunk and were passed around for our residents to examine, items included:

Percy's safari jacket with the claw marks from a Lion attack, the Whiskey flask with the bullet whole ( the flask actually saved his life!) also amongst the items were a Buffalo hide saddle bag, & numerous items with so many stories related to them...what a character Percy was.

Our residents were captivated and swept away with the adventure stories. as more artefacts were produced including a Hippo hide, camera case, a Zebra hair bull whip, an ever ready battery torch, calliper's and Percy's personal  shovel.

We have only one question... when will you return to fascinate and entertain us again?
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John WilliamsonMay, 2019

“The support and care that my mother has been provided over a 5 month period has been amazing. The friendship of the staff provided was second to none as was their patience with my calls checking up on Mum. The consideration given to medical and palliative support was always well informed. I never had any doubts that Mum was being looked after professionally in a well-provided environment.

I have marked the section 'Management' as 'Good' - the ward supervision, alerts of health deterioration, and administration of care, food, drink, cleaning and activities was excellent, but in my 5 months association with St Michaels, I had no contact to assess the home's 'Management', perhaps because the NHS was the funding provider. So neither can I rate 'Value for Money'.

I would want to thank many by name but this site asks me not to do so. The personal service Mum and my family received made the end of her life calm, enjoyable, pain-free, and dignified in every way that was possible.”

Gill BarnettJuly, 2019

“Dad was very well looked after by all the staff and they were friendly to all dad's visitors. I was impressed by the cleanliness and decor of the home and that there were many attractive and smaller rooms where residents could take visitors. The Garden Room was lovely and dad was able to sit in the garden when the weather permitted. His own room was pleasant too. I thought it was a lovely place for dad to have respite care and he was happy being there. I don't know about the food, dad said he didn't eat much and it was bland.”

Sally Kay WellsNovember, 2016

“My mum had been at St Michael's for just over two years. We found the carers/nurses and other staff very kind and helpful throughout her stay. She very sadly recently passed away and everyone was so kind to us which is why we are completing this review to say a "Big thank you" once again to them all. My mum was very much loved and cared for always.”