“From the day I viewed St Michael's I was taken by the warm reception of the staff I met. I expressed the excellent feeling I had about the home to my sister who became a patient. She loved her stay there and still did til the night she died there. I have nothing but praise for all their caregiving. The staff, from cleaners to experienced nurses was absolutely wonderful.”
Jane SutcliffeFebruary, 2017
“My step mother was admitted to St Michael's after a 10-week spell in the Hospital. She had previously been in a residential home.
We were very anxious as one hears such horror stories about some nursing homes, but our fears were soon put to rest. From the reception staff to the cleaners, carers and nurses they are, without exception, wonderful. Sadly she was very frail when she arrived and was only there for six weeks before she passed away. The care she received for the last part of her life was, without a doubt, the best she could have received anywhere. Our heartfelt thanks to all concerned.”
Sarah SteedJuly, 2017
“I would like to comment on this wonderful home on behalf of my family.
My dear brother was admitted to the home in May suffering with terminal cancer. Obviously a very sad, difficult time for everyone but from the day he arrived he settled in and relaxed. He was treated with kindness and understanding and all the staff, nursing and care assistants were wonderful.
My brother had severe learning disabilities and so wasn't able to communicate fully with the staff but they went out of their way to get to know him and to understand his needs. They respected his dignity and privacy at all times and made sure he was comfortable and cared for.
As the family, we were always made so very welcome, anytime day or night.
The home itself is a beautiful building which has been well looked after and is clean and welcoming. The rooms are lovely, with character and very good facilities.
The gardens are beautiful.
Thank you to everyone who helped and cared for my dear brother so well.”