On Friday 23rd December our Christmas Raffle draw took place.
Due to your generosity in donating prizes and buying tickets we raised £148.00 for the Residents Fund.
Winners of the hampers were Ronnie, Sue Bradley and Mumma.
“First initial contact is extremely important. I arrived unannounced close to lunch time and was greeted courteously. I asked if the home had any vacant rooms for my 97 year old mother and would it be possible to show me the room/s and other resident areas. I was politely advised that the duty nurse was just finishing a task and would dutifully assist my request shortly. I was asked if would like a cup of tea or coffee while waiting - an excellent welcome I thought. When the duty nurse appeared and after formal introduction, I was shown around the home and the different areas i.e. dining, lounge and garden etc. I was shown rooms that might be suit my mother should we elect to place her in St Michael's Care.
I asked several pertinent questions some were the number of staff on duty at night, frequency of staff training i.e. H & S, COSH, Fire Prevention etc. very satisfied.
My mother, now passed away, was happy and comfortable and was diligently cared for by the excellent staff. Thank you.”
Christopher RandallDecember, 2018
“Excellent care all around. Nursing care extremely competent. My mother's health and wellbeing had improved after four weeks. Would recommend this care home.”
William SageAugust, 2018
“Mother has had dementia for over 10 years and came to St Michael's as a bedbound resident. The attention to her was top notch. All the family were very happy that we were able to get a place here for her. I know this is a business but all the staff were more like family - we shared laughter and tears with them.”