“Our mother was admitted to St Michael's in April 2018 for end of life care. During her stay our mother has received the highest quality care in beautiful surroundings, The decor of the room was of a high standard and also restful. Furniture was constantly being upgraded and all suitable equipment for my mother's support was available.
From the welcome by reception when checking in to signing out in mid-November they remained warm and friendly. Care staff, nursing staff, activity and domestics all gave 100% and made us feel part of their family. Nothing was too much trouble and our mother always looked beautiful, clean and rested when we arrived at any time unannounced.
Sadly our mother passed away in their care but it was only with the love and care given that made it a really special moment. Finally thanks to the management for giving our mother the care and dignity in her final months of life. Bless you all.”
Takanao ItoAugust, 2016
“We are very content with this care home. All of the staff are kind and caring people. The atmosphere is also very good. We can talk about anything to anybody. Thank you!! All in all, nothing to complain about regarding your services!! 10 out of 10!!”
Shirley WellerMay, 2018
“Every member of staff at St Michael's has been very caring. They have tended my mother for four months and given her the peace she required before she passed away. They made her last few months very calm. The nurses, Carers, chefs, housekeepers, office and reception staff, and entertainers, (I hope I haven’t missed anyone) all listened to my mum and respected her wishes. Everyone always wanted to say hello to my mum and she always wanted to know how they were. St Michael's is an appropriate saint for all the ‘angels’ who work there. My mum loved to get to the library or garden room where she could sit with my dad. The staff all supported my dad as well during this very stressful time for him. (They have been together for 75 years.). Staff constantly checked that she was OK.
St Michael's is very warm and friendly. The perfect place. Thank you to you all for giving my mum so much.”