24 Mar, 2020
23 Mar, 2020
Keeping families and residents connected
We have now been able to set up WhatsApp for you to video call your loved one. If you have not received the email regarding this then please get in contact with us.
It was heart-warming to see how happy this has made the residents and their families, especially on Mothers Day.
18 Mar, 2020
Information regarding the Coronavirus update as of Wednesday 18th March 2020
This week, the UK has moved from "contain" to the "delay" phase in its fight against the spread of the coronavirus outbreak and to ensure St Michaels is complying with the Public Health authorities’ recommendations, we have therefore reviewed our earlier announced visiting restrictions.
During the ‘delay’ phase, social distancing tactics are used to try to prevent accelerated transmission and as part of this, the Government has stated it will announce measures for people in at-risk groups to stay at home for 12 weeks, starting this weekend. The people considered to be in the at-risk groups include pregnant women; people aged over 70 and those with underlying health conditions. As the majority of our residents fit into two of these three categories; we have revised our visitation policy accordingly, in order to ensure we keep all our residents and staff as safe as possible.
WE ARE THEREFORE ASKING VISITORS, INCLUDING FAMILY MEMBERS AND FRIENDS, TO REFRAIN FROM VISITING OUR CARE HOME UNTIL FURTHER NOTICE. TO ENSURE THAT WE KEEP OUR RESIDENTS SAFE, AND THAT OUR STAFF ARE SUPPORTED TO CONTINUE TO DELIVER GREAT CARE.
We have not taken this decision lightly, and appreciate that this may cause some discomfort, but feel that this is a necessary step to take. If there is an unexpected situation that you believe may require a visit, we would ask that you discuss and agree this with Jacky our Home Manager or Dawn our Deputy Manager prior to your arrival.
These new visitation restrictions are being taken in addition to those announced earlier, which included the cancellation of all non-essential visits from the local community and external entertainment for the foreseeable future. Our staff will do all they can to ensure that life in our services remains as comfortable and sociable as possible. We will still ensure that vital medical visits are made, and will be sure that only essential visitors who are not displaying symptoms come in, and that they wash their hands on entering.
We would really appreciate your support with these measures, and please be reassured that our priority throughout this period is to ensure that we keep our residents safe, and that our staff are supported to continue to deliver great care.
Please be assured that we will contact you if we have any concerns regarding your relative/friend. We are mindful that you may feel anxious but do respectfully ask that you keep phone calls to a minimum and emails would be our preferred line of contact as we wish to keep our phone lines relatively free.
We are in the process of arranging devices to enable Skype facilities.
If you have any questions please do not hesitate to contact Jacky our Home Manager or Dawn our Deputy Manager
17 Mar, 2020
Coronavirus Update as of Tuesday 17th March 2020
Here at St Michaels Care we are committed to ensuring that we keep our residents and staff as safe as possible, and as a preventative measure we are asking that only close family members visit our residents and only if they have NOT been in contact with anyone self-isolating, anyone who is known to have Covid-19, or anyone who has travelled abroad to the high risk areas.
We are requesting that no children visit the Home at this time.
When family members attend the Home, we would like our visitors to wash their hands & sanitise before visiting, and respectfully request that all visitors entering the building follow this procedure, for effective hand decontamination.
We are asking you to restrict your visiting to a minimum in order to keep your loved ones, and all our other residents, as safe as possible, we also need to restrict visiting to a maximum of ONE visitor per resident.
We have not taken this decision lightly, and appreciate that this may cause some anxiety, but feel that this is a necessary step to take.
Once inside the Home we request you go directly to your loved one’s room and visit them there only and not in the communal areas of the Home.
If the resident is not in their room a member of staff will notify the resident and assist them to return to their room.
Our staff will do all they can to ensure that life in our Home remains as comfortable and sociable as possible. We have cancelled all external entertainment until further notice. We will still ensure that vital medical visits are made, and will be ensuring that only visitors who are not displaying symptoms come in, and that they was their hands on entering.
We would greatly appreciate your support with these measures for our residents in order to keep our residents safe, and assist our staff to continue to deliver great care.
In the unfortunate event that we do have a case in our home we will need to stop all visiting completely and will inform you accordingly.
We will continue to monitor the situation and adhere to any revised guidance. If you have any questions please do not hesitate to contact Jacky or Dawn.
13 Mar, 2020
Rock N Roll
4 costume changes in an hour with a Rock n Roll medley of songs performed by Cats Pyjamas Productions - thank you.